Privacy policy

Version: 11 June 2025
Website: https://www.catalyzed.com/
Contact email: info@catalyzed.com
Registered address: Boompjes 40, 3011 XB Rotterdam

1. Introduction

Catalyzed (ELS Ecom B.V.) respects your privacy and is committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and what rights you have.

2. What Data We Collect

We may collect and process the following categories of personal data:

• Contact information: name, email address, phone number, company name, job title.
• Website usage data: IP address, browser type, device type, pages visited, interaction data (via cookies and analytics tools).
• Correspondence: information you provide when contacting us (by email, contact form, or phone).
• Client data: information necessary for providing our services, as agreed in contracts.

We do not intentionally collect sensitive personal data unless strictly necessary and with your explicit consent.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide our services.
• To process and manage contracts and agreements.
• For administrative and billing purposes.
• To analyze website usage and improve our website and services.
• To send you relevant information about our services, if you have consented to this.

We only process your data where we have a legal basis, such as your consent, performance of a contract, or legitimate interest.

4. Sharing Your Data

We do not sell your data. We may share your data with:

• Service providers who help us run our website and business (such as IT, analytics, or cloud providers), only to the extent necessary.
• Legal authorities, if required by law.
• Other parties, only with your explicit consent.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. International Data Transfers

Your data may be transferred to, and processed in, countries outside the European Economic Area (EEA). If this happens, we will ensure that appropriate safeguards are in place, such as EU Standard Contractual Clauses.

6. Data Retention

We keep your personal data only as long as necessary for the purposes stated above, or as required by law. The retention period is 2 years after last contact, unless a longer retention period is required by law.

7. Cookies

Our website uses cookies and similar technologies. For more information about cookies, please see our Cookie Policy.

8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data.
• Rectify or update your data.
• Have your data deleted ("right to be forgotten").
• Restrict or object to processing.
• Withdraw consent at any time (if processing is based on consent).
• Data portability (receive your data in a machine-readable format).

To exercise your rights, please contact us at info@catalyzed.com.

9. Security

We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

10. Changes to this Policy

We may update this privacy policy from time to time. The latest version is always available on our website. We recommend checking this page regularly.

11. Contact

For questions about this privacy policy or your data, please contact:
Catalyzed (ELS Ecom B.V.)
Boompjes 40, 3011 XB Rotterdam
info@catalyzed.com